Your Return Policy should include the following information: In how many days customers have to initiate a return to get it How they should initiate a return Terms of returns (must be unworn, in original packaging, etc.) Limitations on returnable items (no Refund on software or undergarments, etc.) What form you provide a refund in (the primary mode of payment, store credit only, etc.) If you or the customer pays return shipping costs If you have any restocking or other fees, you deduct from refunds Risk is the leading cause of uncertainty on most grounds. A robust risk management system is necessary to meet the challenges of fraud and ensure customer protection. Our Payment Gateway has assigned adequate information and data security infrastructure and procedures to prevent and detect frauds.